Shipping Policy

At The Forged, we carefully prepare every order to ensure your jewellery arrives safely and ready to wear.

Shipping Time

We offer shipping throughout South Africa.

Estimated delivery time: 8–11 business days.

Delivery times are estimates and may vary depending on your location, courier delays, public holidays, or circumstances outside of our control.

Order Processing

Orders are processed and prepared for shipping within 24–48 hours, excluding weekends and public holidays.

Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.

Tracking Your Order

Once your order has been shipped, you can use the tracking information provided to monitor your delivery.

Please allow some time for tracking information to update after your order has been dispatched.

Delivery Address

Please ensure that your delivery address and contact information are correct when placing your order. The Forged cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete delivery information.

Delayed Orders

While we aim to deliver within the estimated 8–11 business day timeframe, occasional delays can occur due to courier services, public holidays, weather, or other circumstances beyond our control.

If your order is delayed beyond the estimated delivery timeframe, please allow a few additional business days for unexpected courier delays.

Thank you for your patience and support